Positions Vacant

Reporting to: Account Director / Business Unit Director

Overall Purpose:

Understand brands objectives and take full responsibility of day-to-day running of various ethical accounts which will include:

• client liaison
• brand development
• financial management across accounts
• briefing into-creative, science writing and studio

Live core values of ethical and moral practice, honesty, reliability, integrity, openness, friendliness and professionalism.

Account Responsibilities:

Team Working

• Work effectively as a team player within the agency
• Get the best out of the team
• Handle logistical aspects with the support of the junior team members:
  • progression of production of materials, including development of production schedules and timelines and participation in briefing meetings with creative team
  • working with junior support to set-up and manage account systems, including finance, filing, referencing, tracking, media monitoring
• Ensure AD is kept abreast of relevant developments and that advice/input from senior team members is sought as appropriate.

Client / Programme Management

• Handle enquiries from Clients/suppliers/key opinion leaders, deferring AD as appropriate.
• Develop expertise to be able to liaise with Client direct on all aspects of work.
• Contribute with updates on own projects at Client meetings.
• Develop and adhere to timelines, alerting senior members of the team to issues in a timely fashion.
• Ability to follow a brief.

Finances

• Keep on top of all finance situation with regards to each job
• Keep within agreed budgets and track spend/financial status of projects for which specifically responsible.
• Comply with Company systems (i.e. completing accurate timesheets).
• Attend monthly billing meetings to acquire an understanding of the processes involved.

Company Responsibilities:

General

• Live core values of ethical and moral practice, honesty, integrity, openness, friendliness and professionalism.
• Maintain confidentiality at all times about Company business.

Knowledge and Skills

• Identify gaps in relation to personal knowledge and skills base and agree a personal development plan with Account Director
• Through Company resources, keep abreast of the healthcare environment.

Key Attributes / Skills / Competencies:

Technical Ability

• Develop a clear understanding of the disease area associated with each account

Writing

• Take charge of:
  • contact reports
  • weekly situation reports
  • agency status reports
  • correspondence with clients
• Demonstrate a meticulous eye when checking copy

Overall

• Understand the decision making process and the ability to work under pressure.
• Recognise when there is a problem or error and to handle it openly and effectively.

Send CV and covering letter to:
Open Health
jobs@openhealth.co.uk

Reporting to: Group Financial Controller

Role Overview:

To assist the Group Financial Controller in all aspects of Group Consolidation and Reporting. The role will also be required to develop and produce monthly reporting and analysis to support the leadership team as they drive the business forward.

Key Responsibilities:

• Assisting in the completion of group monthly reporting including P&L, balance sheet and reporting packs.
• Assisting in the completion of year end group reporting requirements including the preparation of statutory accounts.
• Supporting the integration of new projects in a growing business including the development of financial reporting and analysis.
• Assisting in the development of cash flow management and forecasting across the group.
• Monitoring and supporting the improvement of the controls environment.
• Supporting in the preparation of presentations to the leadership team.

Ad hoc

• Supporting Partners and the Finance team.
• Supporting with the annual audit.
• General Office duties.

Key Attributes / Skills / Competencies:

• Friendly outgoing personality.
• Ability to deliver accurately and within tight deadlines.
• Excellent system skills.
• Ideally candidate will be part qualified and in their final year of qualifying (ACA/CIMA/ACCA).
• Good excel skills are essential.

Key Performance Indicators:

• On time and accurate consolidation of Monthly and Annual Financial reporting.
• Ensuring financial reporting/analysis integrity within the various financial reports.
• Building and maintaining a strong relationship with key personnel across the Group.
• Will work extended hours if necessary for example at month-end.

Send CV and covering letter to:
Open Health
jobs@openhealth.co.uk

Reporting to: Account Director

Key Responsibilities:

• Act as point of contact for specified clients, with high level of support from Account team
• Support the Account team with the day-to-day delivery of a number of assigned projects
• Support effective communication of project briefs to the internal team
• Coordinate and lead on medical communications projects which have a creative digital focus
• Coordinate effectively and efficiently with appropriate members of the team
• Ensure clients are continually updated on project progress
• Manage some financial aspects of project delivery
• Follow appropriate approval processes
• Begin to develop an understanding for the various client brand and disease areas
• Support the wider account team as required

Key attributes / skills / competencies:

• Work within the OPEN Health core values at all times
• Interest and basic understanding of science, medicine and digital innovation
• Project management and analytical skills
• Financial acumen
• Delegator
• Ability to multitask and prioritise; excellent time management skills
• Excellent written and verbal communication and interpersonal skills
• Attention to detail
• Able to work independently and as part of a team
• Competent in using Microsoft Word, PowerPoint, Excel and Outlook
• Knowledge of the ABPI code of practice

Key performance indicators:

• Projects managed effectively and delivered on brief, on time, on budget
• High degree of client satisfaction
• OPEN Health team appropriately engaged and well informed
• SOPs followed
• Core values adhered to at all times

Send CV and covering letter to:
jobs@openhealth.co.uk

Reporting to: Creative Director

Locations: Marlow, Buckinghamshire

Salary: Competetive

Opening date: 10th April to closing date: 7th May 2013

Company description:

OPEN LEC is the creative, advertising & brand communication practice within OPEN Health. We specialise in bringing healthcare brands to life, adding that magic touch and maximising their potential. The team brings vast Pan-European, Global as well as UK domestic expertise of healthcare brand development, advertising, promotional materials and digital. We're proud of our 20-year history too, during which we've helped create some of the biggest brands in the pharmaceutical industry such as Lipitor, Losec, Vioxx, Aricept, Symbicort, Atripla and Prozac.

We've always strived to be different, to be more innovative and imaginative. We are driven by big ideas, exceptional creativity and first-class service. Our job is simple. We are here to inspire and amaze our clients and audiences.

Requirements of the role:

• Healthcare experience, across a variety of therapy areas (oncology, diabetes, asthma, urinary dysfunction and allergy would be particularly relevant)
• A growing proportion of our brands originate from US global campaigns, so we are looking for a candidate with understanding, appreciation and experience in the implementation and evolution of global creative work. The successful candidate will need to work closely with global agencies and appreciate the differences between US, EU and UK markets
• Proven experience in conceptualizing and design
• Confidence in presenting, liaising and building client relationships
  • To have attended and presented at client meetings
  • To have immediate rapport
  • To project the agency persona
• Experience in commissioning and managing 3rd parties (photographers, illustrators)
• Proven experience of managing a creative team and meeting deadlines and budgets
• An understanding and experience of the role of digital materials

Send CV and covering letter to:
jobs@openhealth.co.uk

Reporting to: Associate Director

Background to the Role:

• OPEN Plan is the international market research and brand planning consultancy of OPEN Health. Just like physicians practice "evidence based medicine" in communications we practice "evidence based marketing" where science, data and perceptions are at the centre of all good campaigns. We understand perceptions and how these shape both brand strategy and performance.
• Over 80% of projects are conducted with other OPEN Health companies clients so OPEN Plan is an amazing place to understand the wider OPEN Health business as well as global healthcare perceptions. Due to the growth in OPEN Plan's client base we now have a vacancy for an account manager.

Key Responsibilities:

• Take full responsibility for and manage the day-to-day set up and delivery of all projects allied with assigned clients and projects.
• Act as a point of contact for specified clients
• Ensure all projects are on brief when delivered. Custodian of project debrief writing
• Ensure timely delivery of projects
• Ensure clients are continually updated on project progress
• Manage financial aspects of project delivery
• Ensure effective communication of project briefs to the internal team
• Coordinate effectively and efficiently with appropriate members of the OPEN Plan and broader Open Health teams
• Collaborate with the OPEN Plan, OPEN Health stakeholders in developing solutions to the clients problems.
• Be responsible for the approval process, using zinc where needed, ensuring quality control and code compliance. Training can be provided.
• Understand the various client brand and disease areas, developing solutions to their research problems
• Support and maintain the working relationships with all clients, including some senior level contacts, as appropriate

Key Attributes / Skills / Competencies:

• Good understanding of the ABPI, BHBIA and EphMRA code of practice- although this can be trained
• Experience of Qualitative, Quantitative and creative research techniques.
• Interest in solving perceptual problems
• Interest and basic understanding of science and medicine
• Interest in creatively and practically solving problems
• Proactivity and a solution orientated approach. OPEN Plan does not sit on the fence. We are not victims to circumstance
• Solid project management and analytical skills
• Ability to multitask and prioritise; excellent time management skills.
• The ability to deliver findings as they are. Don't dress them up, don't dress them down.
• Excellent written and report writing skills. The ability to tell the story of the research findings and bring them to life is pivotal
• Confident, articulate verbal communication and interpersonal skills. Able to deliver a confident presentation and instil confidence
• Attention to detail is essential in the role
• Able to work independently and as part of a team. Teamwork makes our dream work.
• Competent in using Microsoft Word, PowerPoint, Excel

Key Performance Indicators:

• Projects managed effectively and delivered on brief, on time, on budget
• High degree of client and internal satisfaction
• OPEN Plan, Open Health and client teams appropriately engaged and well informed at all times.
• Core values adhered to at all times. We want to employ great people, who do great work, that excites our clients and make money, always in that order
• SOPs followed and Code of Practice adhered to at all times.

Send CV and covering letter to:
Open Health
jobs@openhealth.co.uk

Reporting to: Business Unit Director

Key Responsibilities:

• Manage and develop the editorial team in accordance with the needs of the business unit
• Line manage the editorial team:
  • Senior / Editorial Assistants
  • Lead / Senior / Medical Writers
• Identify, engage and manage the freelance editorial support, as required
• Assign work within the team, according to priorities, workload and skill set
• Take full responsibility for and manage the day-to-day delivery of all editorial projects, including director sign off
  • Ensure all written material is:
    • Appropriately pitched
    • On brief when delivered
    • Delivered on time
    • Fully referenced and, where applicable, in accordance with  the ABPI Code of Practice
• Develop an in depth understanding of the science behind the products / disease areas within the business unit
• Develop processes to support efficient flow of work through the editorial team / liaison with other members of the business unit
• Ensure consistency of approach across business units
• Act as a consultant, where necessary, internally and externally
  
  • Publishing
  • Product / disease area
• Develop relationships and interact with key opinion leaders (clinical, industry, NHS), as appropriate
• Actively participate in new business development / pitching
• Where necessary, deliver written materials in line with client requirements (internal/external), timelines, Succinct editorial policy, ABPI Code of Practice and key product messages
  • To include editing as well as writing
• Work in close collaboration with the Business Unit Director as a senior member of the team

Key attributes / skills / competencies:

• Work within the Succinct core values at all times
• Competent manager, leader and problem solver
• Sound knowledge of the publishing industry
• Sound understanding of science and medicine, the healthcare environment and the Medical Education industry
• Business acumen
• Excellent written and verbal communication and interpersonal skills, with the ability to interpret and fulfil client briefs in a creative and technically accurate manner, where necessary
• Attention to detail
• Sound project management skills
• Able to communicate and negotiate effectively to achieve agreed objectives
• Able to produce documents in Word, PowerPoint and Excel to an advanced standard, and in compliance with the appropriate style guide (e.g. Succinct, client or external publisher)
• A pro-active, outgoing personality with a genuine enjoyment of client contact
• Detailed understanding of the ABPI Code of Practice

Key performance indicators:

• Team dynamic, structure and make up
• Volume of editorial work
• Ease of work flow through the editorial team
• Projects delivered on brief and on time
• High degree of client / author satisfaction (including internal clients)
• Editorial and wider Succinct team appropriately engaged and well informed
• Acknowledged manager and leader
• New business wins
• Core values adhered to at all times

Send CV and covering letter to:
jobs@openhealth.co.uk

Reporting to: Business Unit Director

Key Responsibilities:

• Take full responsibility for and manage the day-to-day delivery of all assigned editing / writing projects
• Deliver written materials in line with client requirements (internal/external), timelines, Succinct editorial policy, ABPI Code of Practice and key product messages
  • To include editing as well as writing
• Ensure all written material is:
  • Appropriately pitched
  • On brief when delivered
  • Delivered on time
  • Fully referenced and, where applicable, in accordance with the ABPI Code of Practice
• Coordinate effectively and efficiently with appropriate members of the Succinct team
• Ensure the accounts team is continually updated on project progress
• In-depth understanding of the various client brand and disease areas
• Provide strategic publishing input and direction (publication plans, consultancy) to clients, as needed
• Initiate and develop the relationship and interact with key opinion leaders (clinical, industry, NHS), as appropriate
• Agree review and feedback processes with clients / authors
• Undertake or direct research into therapy areas, as needed
• Liaise with clients, authors / advisors (including face-to-face meetings)
• Manage / mentor other writers and provide support for all colleagues whose roles involve writing
• Participate in the cross checking of editorial work written by other members of the writing team
• Provide in-house editorial review of work undertaken by freelance writers
• Advise on publishing activities
• Support in winning new business

Key Attributes / Skills / Competencies:

• Work within the Succinct core values at all times
• Excellent written and verbal communication and interpersonal skills, with the ability to interpret and fulfil client briefs in a creative and technically accurate manner
• Sound understanding of science and medicine, the healthcare environment and the Medical Education industry
• Working knowledge of the publishing industry
• Ability to seek out, critically appraise and appropriately cite published information
• Attention to detail
• Willingness / ability to learn and apply new skills and new scientific / therapeutic / regulatory information 
• Adaptability / flexibility
• Management / mentoring
• Sound project management skills
• Able to multitask and prioritise; excellent time management skills
  • Plan, organise and complete multiple tasks and deal with changes in project timings and specifications
  • Manage workload in line with the changing demands of the business
• Able to work independently and as part of a team
• Able to communicate and negotiate effectively to achieve agreed objectives
• Able to produce documents in Word, PowerPoint and Excel to an advanced standard, and in compliance with the appropriate style guide (e.g. Succinct, client or external publisher)
• Sound understanding of the ABPI Code of Practice

Key Performance Indicators:

• Projects delivered on brief and on time
• High degree of client / author satisfaction (including internal clients)
• Acceptance of articles for publication
• Succinct team appropriately engaged and well informed
• Acknowledged mentor
• SOPs followed
• Core values adhered to at all times

Send CV and covering letter to:
Open Health
jobs@openhealth.co.uk

Reporting to: Director

Key Responsibilities:

• Creation of new clients and new projects with Pharma and Device companies
• Collaborate with the Directors in developing the clients
• Achievement of sales target through he selling and delivery of HW products
• Manage the day-to-day delivery of all projects allied with assigned clients
• Act as a point of contact for specified clients
• Ensure timely delivery of projects aligned to project brief
• Ensure clients are continually updated on project progress
• Optimise profit through delivery of projects within project scope
• Ensure effective communication of project briefs to the internal team
• Coordinate effectively and efficiently with appropriate members of the HW and broader Open Health teams
• Be responsible for the approval process and ensuring quality control
• Understand the various client brand and disease areas

Key attributes / skills / competencies:

• Interest and basic understanding of the NHS including the commissioning process
• In depth knowledge of HES and other NHS data sources
• Sound project management and analytical skills
• Ability to identify client needs and sell HW products
• Financial acumen
• Clear understanding of key account management principles
• Ability to multitask and prioritise; excellent time management skills
• Excellent written and verbal communication and interpersonal skills
• Attention to detail
• Able to work independently and as part of a team
• Competent in using Microsoft Word, PowerPoint, Excel and Outlook
• Good understanding of the ABPI code of practice

Key performance indicators:

• Projects managed effectively and delivered on brief, on time, on budget
• Achievement of sale targets
• High degree of client satisfaction
• HW and Open Health teams appropriately engaged and well informed
• SOPs followed
• Core values adhered to at all times

Send CV and covering letter to:
jobs@openhealth.co.uk

Reporting to: Carwyn Jones, Managing Director

Background:

The EarthWorks is a digital marketing & communications agency focused on supporting the pharmaceutical industry by providing a full service offering from strategic counsel through to digital production and delivery.

The EarthWorks is powered by OPEN Health, the first channel and discipline neutral agency in the health communications sector, and can therefore call on expertise in PR and communications, marketing and advertising, medical education and market research.

The EarthWorks is looking for an account manager to help develop the business, products and services, and client facing function. The successful candidate will be responsible for development of new products and services as well as working on the 3 products indicated below.

Key Responsibilities:

The EarthWorks is a digital marketing & communications agency focussed on supporting the pharmaceutical industry by providing a full service offering from strategic counsel through to digital production and delivery.

In particular, we need an account manager to help develop, create and sell Channel Health products (a part of the EarthWorks business) that includes:

1. A medicines management community - Medicines Management Connect
2. A digital website - Channel Health I.Q. - helping pharma understand digital channels
3. Email marketing

The role will include:

• Project management from initial brief to final delivery – this includes product development
• Ensuring clients are communicated with appropriately at all times
• Owning the 2 products mentioned above
• Scoping projects and preparing quotations
• Evaluating and quality checking work before presenting to the client
• Attending client meetings
• Selling products to pharma clients with MD
• Proactively rooting out opportunities across the full range of clients and advising them accordingly
• Understanding and assisting with client strategy when required
• Working with our Finance team to help invoicing

This individual will need to take ownership for the products mentioned above.

Key Attributes / Skills / Competencies:

• At least 2 years account handling experience or selling experience, ideally in healthcare communications but this is not essential
• Experience and understanding delivering various digital tactics, such as websites, mobile, etc..
• Excellent presentation skills and the ability to be able to sell a concept or idea
• A team player with ability to work under own initiative
• Clear and concise written and verbal communication skills
• Some technical awareness would be beneficial but not essential
• Good competency in IT i.e. use of Microsoft Office including Outlook, timesheets etc.
• Driving licence and a car

Key Performance Indicators:

• A sales target will be created
• Continued on-time and on-budget delivery of projects
• Keeping Account teams up-to-date on all projects
• Accurate timesheet management to demonstrate efficiency

Send CV and covering letter to:
The EarthWorks
carwyn@the-earthworks.com

Reporting to: Alex Butler, Managing Director

Background:

The EarthWorks is a digital marketing & communications agency focused on supporting the pharmaceutical industry by providing a full service offering from strategic counsel through to digital production and delivery.

The EarthWorks is powered by OPEN Health, the first channel and discipline neutral agency in the health communications sector, and can therefore call on expertise in PR and communications, marketing and advertising, medical education and market research.

The EarthWorks is looking for a senior digital designer to join their growing team. The successful candidate will be responsible for development of concepts from initial wireframe designs through to layouts and interactive design, working collaboratively within the broader digital team.

Key Responsibilities:

• Origination, creation and execution of innovative campaign ideas and digital media designs.
• Creating storyboards, layouts and creative concepts and translating them into interactive digital experiences.
• Working closely with and supporting account managers, you’ll be responsible for presenting and selling in creative and design solutions.
• Responsible for working in tandem with front-end developers and technical specialists to deliver finalised creative and design vision.

Key Attributes / Skills / Competencies:

• Significant experience in creating and delivering online site designs and digital campaigns within fast-paced environments.
• Significant experience in Adobe Creative Suite (MAC OS) – including Dreamweaver, Photoshop, Illustrator, Flash. Demonstration of strong animation and motion graphics skills (e.g. After Effects) would be a positive.
• Work simultaneously on multiple projects ensuring both output expectations and deadlines are met.
• Ability to work well in a cross-functional, multi-disciplined environment.
• Ability to understand and implement design and creative solutions with the latest usability, user experience, information architecture and accessibility best practices.
• Demonstrate a high level of detail in all aspects of work.
• Experience in healthcare would be a positive.

Key Performance Indicators:

• Top quality design output
• Continued on-time and on-budget delivery of projects
• Keeping account teams up-to-date on all projects
• Accurate timesheet management to demonstrate efficiency

Send CV and covering letter to:
The EarthWorks
alex@the-earthworks.com

Financial Services is complex. Content is King. And digital is everything.

And if you're the person who can combine all 3…then we want to talk to you.

What's the Role?

We're on the lookout for a highly competent and go getter content writer who knows financial services inside and out and thrives in a creative environment. Someone who wants to join our fast-paced, busy and highly spirited team.

You'll be working with some of the quickest, funniest and (of course) hardest working writers, designers, developers, project managers and all round thinkers you'll ever come across. Together we turn brilliant ideas into print, banners, outdoor, DM, emails, videos and sites for some of the biggest financial brands in Britain. And we want you to be the one who thrashes out our content, filling it with brilliant words and insight on financial services.

What skills & Experience should you have?

You could be a competent junior with experience in FS looking to move up or you could be a middle-weight creative looking for a new challenge and a more well-rounded package. Whoever you are you'll need:

• Good experience in writing for financial services - From banks to asset management, from insurance to cards, mortgages to pensions (We are the love finance agency after all)
• Excellent copy skills - short and long, simple and complicated, fast and accurate…we want it all.
• An interest and background in digital - Have you written blogs, sites, banners, video and all round e-content? Yes? Keep reading.

Who are we?

We are Teamspirit, an award-winning integrated agency specialising in financial and professional services. At the heart of what we do is our understanding of the market. Our focus is on ideas that will engage audiences - business or consumer - helping brands deliver business. We deliver advertising and digital communications, public relations and powerful content for our clients. We are always flexible, creative and collaborative in our approach. And always passionate about what we do.

Summary:

Type: Full-time
Experience: Mid level
Functions: Marketing, Writing/Editing/Content/Digital
Industries: Marketing and Advertising, Financial Services, Digital.
Compensation: 25,000 GBP to 28,000 GBP

Reporting to: Nicola Longhurst (Head of People) & Maggie Frost (CFO)

Person Specification:

This role would suit an individual with a pleasant and friendly manner, have a great sense of humour and be 'switched on' with bundles of common sense and a 'can do' attitude. They will often be under pressure, so a calm and unflappable composure is also recommended. They should be able to liaise with all levels of Management. They should be proactive and forward thinking and be always looking for the best way of doing things. Good time management skills and attention to detail is a must and discression is paramount.

Practical experience should include:

• CIPD CPP qualified
• Strong knowledge and experience in advising and managing all  aspects of employment law including TUPE, redundancies, company restructures, performance management, disciplinary & visa applications
• Microsoft word and excel knowledge should be of a good standard
• Experience in managing at least one person
• Knowledge of ADP payroll system would be desirable
• Agency experience preferred but not essential

Job Specification:

Monday - Friday 09.00 - 15.30 (three/ four days per week. Full time may be an option)
Flexibility will be required to cover the needs of the business.

This role is to deliver the HR function alongside the Head of People for VCCP Partnership companies. This will include the following:

• To advise Partners, MD’s and Managers on all HR issues, including pay reviews, employee benefits and employment law.
• Coordinate and attend all disciplinary, greivence procedures and redundancy meetings.
• Mange all TUPE transfers.
• Manage all Visa applications.
• Maternity consultations with all female employees.
• Inform payroll manager regarding any changes to payroll.
• Be accessible and approachable to all staff if they need to talk to you about an issue.
• Keep up to date with new legislations.
• Always be thinking of ways to improve the HR function so we are giving the best possible service to the company and the employees.

Send CV and covering letter to:
VCCP
ellied@vccp.com