Chime is an international communications and sports marketing group, including CSM, in sport and entertainment, the VCCP Partnership in advertising, the Good Relations Group in public relations, Open Health in healthcare communications, Teamspirit a specialist in financial and professional services, and CIE, our insight and engagement agency. We are listed on the London Stock Exchange.

Chime is made up of five divisions, 56 companies and over 1800 people. We have offices in the UK, France, Germany, Spain, Czech Republic, Slovakia, Russia, Abu Dhabi, Dubai, Qatar, South Africa, China, Hong Kong, Japan, Malaysia, Singapore, Australia, New Zealand, USA, Canada and Brazil. Further information on our business model can be found on page 21 of the printed 2013 Annual Report and Accounts.

For more information visit: www.chimeplc.com

 

Chime has identified four market growth drivers in sport and entertainment, healthcare communications, digital, and the world's growing economies.

In recognising these areas and to enhance shareholder returns, Chime has a strategy of developing its existing businesses, supporting organic growth, investing in start-ups, and expanding its operations overseas, particularly in economies which forecast strong growth. This overseas expansion will be delivered through taking existing businesses to those markets, opening new offices and/or making acquisitions in the countries identified.

We measure our progress in delivering shareholder returns utilising six Key Performance Indicators (KPIs).

 

 

Chime is a group of companies with a diverse range of cultures across its subsidiary businesses. The Group sets standards of behaviour which it expects the companies to meet irrespective of their market, their communication discipline, or their culture. Our core values are the foundation of our standards.

Our values are expressed and find meaning through the way we behave and the responsibilities we accept towards our shareholders, customers, colleagues, and the communities we serve.

We have adopted a new description of our values, SCORE:

 

 

Operational highlights

  • Good performance compared to record 2012 with 8% increase in operating income
  • Growing market share
  • Further developed our Sport and Entertainment division
  • Strong operating income and operating profit growth in Advertising and Marketing Services, Public Relations, Healthcare Communications and Insight and Engagement
  • Extended international operations through the acquisitions of People Marketing in China and JMI in the USA
  • Further progress in Brazilian businesses in advance of the 2014 FIFA World Cup
  • Expected operating income on contracts won for the 2014 FIFA World Cup and the 2014 Commonwealth Games now exceeds the operating income achieved for the 2012 Olympics
  • Improved the senior management of both Public Relations and Sport and Entertainment divisions
  • Strengthened our Board with appointment of three new Non-Executive Directors

 

Financial highlights

  • Profit before tax £25 million (2012: £25.4 million)
  • Operating profit margin 15.2% (2012: 16.4%)
  • Total dividend for the year increased by 1% to 7.34p (2012: 7.24p)
  • £95 million facility agreed with RBS and HSBC until September 2016

Operating income

(2012: £156.8m)

£0.0m

Earnings per share

(2012:21.27p)

0.00p

Profit before tax

(2012: £25.4m)

£0m

Operating profit margin

(2012: 16.4%)

0.0%

Operating profit

(2012: £25.8m)

£0.0m

Total dividend

(2012: 7.24p)

0.00p

Our Key Performance Indicators

Income from shared clients

10
60%
11
67%
12
68%
13
68%

Average fee per client

10
£90k
11
£85k
12
£91k
13
£99k

Working capital (net)

10
-£1.8m
11
-£8.5m
12
-£5.6m
13
-£13.0m

 

Note: All above are headline numbers.

Operating profit margin

10
10.5%
11
13.6%
12
16.4%
13
15.2%

Income from overseas

10
12%
11
15%
12
12%
13
19%

Earnings per share

11
12.8p
12
21.3p
13
19.5p